Our team is here to help!

        Have a question about your order? Email [email protected]

        Visit us in person:

               BART Customer Service Center

               Inside the Lake Merritt BART Station, Oakland, CA

               On the Concourse Level

               (near Laney College, at 8th Street and Oak Street)

                Google Maps

               Mondays to Fridays

               8:30 am - 4:45 pm

               (closed on holidays)